Listings

Call Center Ops

Focuses on call center operations and provides discussion forums, newsletters, jobs, news, events, and links to related services, along with a directory of products.

http://www.callcenterops.com/
Callcentres.net

Call center research and supplier directory.

http://www.callcentres.net/
CCNG

A networking organization with membership comprised of call center management and industry professionals.(membership required)

http://www.ccng.com/
CRM Xchange

Information on call centers for telemarketing, customer service and teleservices. Includes telephone training, solutions and computer telephony integration.

http://www.telemkt.com/
Indian Callcenters

Provides information about call centers in India. Features chatroom, discussion boards and industry resources.

http://www.indiancallcenters.org/
Mosaix (PDS) User Group

Independent user group assisting call center organizations utilizing the Mosaix Predictive Dialing System.

http://www.mosaixusergroup.com/
Oz Call Centres

Reference source for the global call center industry. Headquartered in Australia and assisting with call center referrals worldwide.

http://www.ozcallcentres.com/
Preferred Solutions

Information and resources for the call center community.

http://www.prefsolutions.com/