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BizYellowPage.com designed to help people find the companies, products, services, financing, e-commerce, accounting association and information. |
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Optium
(UK) - A consulting company that delivers professional services and practical tools to support contact centers.
http://www.optiumgroup.com/ |
Perfformiad
(UK) - A consultancy with a focus on balancing the management of customer focus against business performance.
http://www.Perfformiad.com |
Qhelisa Consulting
(ZA) - A training and development consultancy based in Cape Town, South Africa. Provides SETA accredited training in the contact centre/customer services arena.
http://www.qhelisa.co.za |
RXPerience
(UK) - Offers a range of management consultancy services for call centres.
http://www.rxp.co.uk |
Sage Interactive
(CA) - Offering consulting services for inbound and outbound call centers. Focus includes facility design, technology solutions, staff assessment and training.
http://www.sageinteractive.net |
Sagess, Inc.
(US) - Consulting and managed services firm offering contact center and telecom infrastructure solutions.
http://www.sagess.com/ |
Signet Network Systems
(US) - An independent communications consulting company, offers network audits, contract consulting and outsourcing services. Not call centre specific.
http://www.signetnetsys.com/ |
TalkTactics
(NZ, AU, US, UK) - Provider of consultancy services. This company is also a vendor of a call recording solution.
http://www.talktactics.com |
TeleSolutions Consulting
(US) - Full service training and business consulting company, serving the call center industry and telemarketing businesses.
http://www.tsc-online.com/ |
The Hamilton Management Group
(US) - Contact center consulting firm specializing in strategic planning, process optimization, agent scheduling, enhanced technology utilization and supervisor training.
http://www.hmgconsulting.com |
The Northridge Group, Inc.
(US) - Offering consulting services for call centers including assessment of technology tools, best practices and benchmarking, call handling processes and procedures, customer retention strategies.
http://www.northridgegroup.com |
The Primas Group
(US) - Consulting team of call center professionals specializing in design and development of IVR, ACD and CTI systems.
http://www.primas.net |
The Radclyffe Group, LLC
(US) - Performance improvement consulting firm that assists call center organizations with strategic planning.
http://www.radclyffegroup.com/ |
The Taylor Reach Group
(CA, AU) - Customer relationship consulting. Free Monthly newsletter.
http://www.thetaylorreachgroup.com |
Touch Point Associates
(US) - Call center consultants specializing in increasing productivity, updating systems and technology and implementing morale building strategies.
http://www.touchpointassociates.com/ |
Vocal Laboratories Inc.
(US) - Quality monitoring services with live 'panel' members. Provides feedback on the effectiveness of your contact center representatives, voice response system, or speech recognition application.
http://www.vocalabs.com/ |
WesBol E-Solutions Inc.
(CA) - Provider of call center consulting services including technology assessment, staff training, call flow management and reporting.
http://www.wesbol.com |
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